Reputation Management

Insight

Reputation is generally wrapped around character, what an individual, organization, society or state is known for, and it may be good, bad or ugly. This reputation that you are known for are real, perceived, ambivalent or totally untrue, for example there is a perceive notion around the world that products from Taiwan are sub-standard, we know that is totally untrue but that has now form part of reputation of this country albeit a bad one.

Reputation is different from image or branding for the fact that the earlier can be created and the former is an identity that evolves, are a pointer to where an organization is now and where it intend to be and not necessarily where it is coming from and how to get to a new state that is healthier. Reputation management is neither public relation nor data collecting or advertisement management, it deals with the root cause of a problem, offers solutions, set processes in motion and monitors progress towards these solutions.

Background

Due to our recent expansion into the China's market, we have received a demand for services in reputation management. With our Chinese partners in Taiwan, we apply the R.I.P.E matrix as it is called stand for Repair, Improve, Polish and/or Eliminate. Some of our services include:

Organization Change and Employee Communications

We have helped clients develop a series of communications platforms - ranging from management presentations to employee newsletters - to explain the need for organisational change and address employee concerns.

Public Affairs and Corporate Communications

We provide consultancy in the area of corporate communications and government relations. As a key discipline, our RM team has been providing MNC and local clients with insights and expert understanding into communication development, issues management and profiling.

Project Management

We have helped clients manage business projects ranging from retail to property with concepting, planning and executing the order.

Crisis Management

In a time of crisis, we assist our clients in trouble-shooting and re-installing stability to the business.

Anger Management

We have helped business owners manage their stress which is the case of their anger in most incidents. Anger is in one's personality and requires professional attention before it erupts into a disaster, damaging one's reputation.

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